Today's consumers turn to reviews when choosing a service or product. What are your reviews saying about you? How are you responding to those reviews? How you respond can be just as important as the review itself.
Our Reputation Management Service helps your company:
Monitor Reviews -
Do you know where your customers are leaving reviews? Do you check these sites regularly? We not only find all of the places your customers are leaving reviews. We receive up to the minute notifications of those reviews every single day.
Generate Reviews -
Your reputation is only as good as your most recent reviews. Generating new reviews is an important step in creating your good reputation. We will help you generate new reviews using your current customer data base, your customer service team and your sales teams. By making reviews a priority we keep this area front of mind so you do not have to.
Nobody likes a bad review but if you respond correctly not only can you show your unhappy customer that you care, you can show your potential customers that you take the steps needed to right a wrong. Consumers are smarter than ever. They understand that mistakes happen. But how you respond to those mistakes show your true values. Let ASMM Digital help you show your customers that you truly value their patronage.
Market Your Reviews
ASMM won't let your good reviews lie dormant. Instead, we will use these reviews on your social media platforms and website. We make sure your 4 and 5 star reviews are seen again and again.
If you have a question or need more information you may reach me at 443-679-4916 or leave a message below and I will respond as soon as possible.